Competitive Reverse Logistics & Returns
At VLS we understand that our competitors charge outrageous fees for returns or just simply don’t do them. When it comes to returns we understand it’s part of the business. When you partner with VLS we will work together to create a process for returns and testing.
What is Reverse Logistics?
Types of Reverse Logistics
Reverse Logistics Services provide a wide variety of options to help businesses maximize the efficiency and effectiveness of their supply chain. From returns management, remanufacturing, unsold goods disposal and packaging issues – right through to leases, repairs and product retirement – reverse logistics has you covered! Making sure your products always move in the most efficient direction is key for any successful business.
Some of these services include:
- Returns management
- Return policy and procedure (RPP)
- Remanufacturing or refurbishment
- Packaging management
- Unsold goods
- End-of-life (EOL)
- Delivery failure
- Rentals and leasing
- Repairs and maintenance
Reverse Logistics vs. Traditional Logistics
Traditional product dispatch starts with suppliers, and ends with moving to a factory. From there, the goods are moved to retailers and customers. Reverse logistics management starts at the consumer and moves in the opposite direction. In this process, products can get returned to any point of the supply chain. Well-designed and responsive supply chains provided by Reverse Logistics Companies can handle all the reverse logistics requirements. This reverse process can make products return to their original supplier.
How does Reverse Logistics Work?
Reverse logistics moves goods from the traditional endpoint of the supply chain, i.e., the customers. Some companies prefer to outsource this process of reverse logistics. The reverse logistics process involves handling returns and purchasing surplus goods. It is also accountable for dealing with any refurbishments. Reverse logistics vary across different industries and have different economic incentives for improving their management.
Benefits of Reverse Logistics
Reverse logistics is very much beneficial to business owners and customers. With the appropriate planning and execution, reverse logistics solutions by the Top Reverse Logistics Companies can provide numerous benefits to businesses:
- Improved Customer Service
- Reverse Logistics Companies help businesses improve customer service by delivering a way to handle returns and recalls fast and efficiently. It reduces the number of negative feedback for companies.
- Enhanced brand image
- A company with excellent management and response capacity can provide better customer service. If the returned product becomes part of the recycling chain, users will perceive it in respect of the environment valued in society today.
Steps to Efficient Reverse Logistics
The return process in reverse logistics starts when the consumer wants to return a product. This phase should include return authorization, scheduling return shipments, approving refunds, replacing faulty goods, and identifying the product’s condition.
Once a returned product arrives at the centralized processing center, it should be inspected to determine its return category. An optimized reverse logistics solution by Reverse Logistics Companies sorts products into the disposition options, which are:
- Keep Returns Moving
Significance of Reverse Logistics to Business
Reverse Logistics Services are important for businesses because it maintains the flow of goods, which lowers costs, creates value, and completes the product life cycle. With Reverse logistics, companies are undertaking a system concentrated on a sustainable economy. Companies find new ways to view materials that add value to them again, which once was viewed as waste. Reverse logistics creates value by revolving waste into sales and lowers storage and distribution costs. Businesses resell and recycle returned products. Now half of the returned goods get resold at their full price. The company purchases the returns for a percentage of their original price and later resells them at a discount to the customer.
The Future of Reverse Logistics
Reverse logistics, an important part of the supply chain, is expected to grow further in the future. Companies that can effectively manage returns will be well-positioned in the ever-changing retail landscape. The future of reverse logistics is debatable, but several trends can impact this industry in the form of developing eCommerce, the advancement of omnichannel retailing, and sustainability. The continuous growth of eCommerce is expected to lead to more products being returned by consumers. It will create more need for effective reverse logistics operations. Omnichannel retailing will result in more products being shipped to and from stores to create a greater need for compelling reverse logistics operations.
Let’s Be Victorious Together!
Need Reverse Logistics & Returns Processing Services for your eCommerce business? Contact Victory Lane Solutions today!