We Care about YOU and YOUR Brand
You have worked hard to create your brand and now you need a partner who you can trust. Look no further. Here at VLS we listen and collaborate with you to build the right solution for YOUR business. There is no job too big or too small for us to handle.
We get it, as a brand owner your time is better spent on marketing, sales and product development. That’s why VLS is a perfect partner for you.
We saw a need in the market to create transparent pricing / invoices, stress free fulfillment, and create relationships with our client where fulfillment is an asset to you, not a liability. Our goal is to help you grow because when you grow we do too!
Our Process for Onboarding
We know each client has unique needs. That’s why one of the first things we do is to create a roadmap for onboarding your business & inventory. We can move as quickly as you need us to during this stage. Once we have a plan in place it’s time to grow!
We Want In
Getting Set Up
Time To Grow & Be Victorious!
We are NOT a one size fits all fulfillment center
We collaborate with you to create the best experience for your customers. We want your customer to be so happy with their experience they write you a world class review.
What kind of standard operating procedures can I set up?
Our goal at VLS is to make this a stress free experience for you and your customer. That’s why if you ask us to write a hand written note we can do that all the way to how you want returns to be processed. We want you to know we are here for you.
What's the onboarding process like?
At VLS our goal is to make the onboarding process as simple or as complex as you would like it to be. We don’t just have a one size fits all approach. We will work with you to manage your SKU catalog and update shipping times to the best options that fit you and your customers.
Getting Set Up
Time to integrate our software with your storefront. From there let us handle your products and shipping. That’s what we call stress-free.
What customizations can I set up?
We will work with you to create any customizations your heart desires. From handwritten notes, and all the way to how you want your returns processed. If you are unsure if we offer the kind of customization you are looking for just ask. We will work through a solution together.
Time to Grow and be Victorious
Our goal at VLS is your goal. We want to grow your brand, increase brand awareness, give an exceptional customer experience, and of course make you more money.
What's the average fulfillment time?
Our average fulfillment time is within 18 hours (excluding weekends). We can ship same day as long as the order is placed before 2 PM.
What's your shrinkage rate?
We could tell you that we promise we won’t lose your products. After all, we are human. However, at VLS we are all about honesty and transparency. That’s why we will say we can’t guarantee no shrinkage, but on average we keep it to less than a percent of your products. Our team treats your products like their own.